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Accessibility Statement

Accessibility Statement for Golfluence and Trigger CRM

Golfluence is a golf marketing consultancy. We also provide Trigger CRM, a customer relationship management software product. We want everyone to be able to use our website and software, whatever their abilities or the technology they use.

This statement applies to:

  • Golfluence website: golfluence.co.uk

  • Trigger CRM: [Trigger CRM URL]

Our commitment

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA across both our website and Trigger CRM. We review both regularly and work to improve accessibility for all users, including people with visual, hearing, motor or cognitive impairments.

What we do

Across the website and Trigger CRM:

  • Use clear headings and a logical page structure

  • Provide text alternatives for meaningful images and icons

  • Keep colour contrast at accessible levels and never rely on colour alone to convey meaning

  • Make all features usable by keyboard alone, with a visible focus indicator

  • Support screen readers and other assistive technologies

  • Let text be resized up to 200% without losing content or function

  • Use plain, readable language wherever possible

Specific to Trigger CRM:

  • Label form fields clearly, with error messages that explain what went wrong and how to fix it

  • Use properly structured data tables with header labels so screen readers can navigate them

  • Provide text or table alternatives for charts and dashboard visuals

  • Avoid time limits that cannot be extended, and warn users before any session timeout

  • Keep navigation and layout consistent across screens

Compatibility

Our website and Trigger CRM are designed to work with recent versions of Chrome, Safari, Firefox and Edge, and with common assistive technologies such as screen readers, screen magnifiers and speech recognition software. They should work across desktop, tablet and mobile devices.

Feedback and contact

If you have difficulty using any part of our website or Trigger CRM, find a barrier we haven't identified, or need information in a different format (such as large print, audio or plain text), please contact us at golfluence@outlook.co.uk.

Please tell us which page or feature you had trouble with, what you were trying to do, and, if you're happy to share, the device, browser or assistive technology you used. We aim to reply within 10 working days.

Enforcement

If you're not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS) at equalityadvisoryservice.com. They can advise on your rights under the Equality Act 2010.

Compliance status

The Golfluence website and Trigger CRM are partially compliant with WCAG 2.2 Level AA. We are continuing to improve accessibility and welcome your feedback.

About this statement

This statement was prepared and published on 29 September 2026 and was last reviewed on 29 September 2026. The website and Trigger CRM were last assessed on [date] by [self-assessment / name of auditor or tool, e.g. WAVE, axe, Lighthouse].

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